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CGV - CGU

PREAMBLE

The company Les Cocottes Pimp Ton Style whose head office is located at 32 avenue du Maréchal Foch 69006 LYON and is registered with the Lyon Chamber of Commerce and Industry under the RCS 901 205 724 .

Email: help@lescocottespimptonstyle.com

Date updated 06/14/2022

THE OBJECT

These general conditions apply to all orders relating to products sold via the website www.lescocottespimptonstyle.com

Each product is accompanied by a description and photographs. All images on the Les Cocottes Pimp Ton Style website should be considered as illustrations only. These illustrations cannot guarantee the exact appearance of the corresponding item. Les Cocottes Pimp Ton Style declines all responsibility regarding information from third parties and present on its site. The photographs on the site are as faithful as possible but cannot ensure perfect similarity with the product offered, particularly with regard to the colors.

THE PRICE

The prices of our products are indicated in euros, all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and processing and shipping costs.

All orders, whatever their origin, are payable in euros.

The company Les Cocottes Pimp Ton Style reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order and subject to availability.

The products remain the property of Les Cocottes Pimp Ton Style until full payment of the price.

As soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.

ORDERS

Any order appearing on the website www.lescocottespimptonstyle.com assumes adherence to these general conditions. Any order confirmation implies your full and complete acceptance of these general conditions of sale, without exception or reservation.

The order confirmation will constitute signature and acceptance of the operations carried out.

All orders are final and cannot be canceled.

The company Les Cocottes Pimp Ton Style reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.

PAYMENTS

The fact of validating your order implies for you the obligation to pay the price indicated.

Payment for your purchases is made by credit card using the secure Stripe system, Shopify's financial partner.

The card is debited at the time of order confirmation.

Any customs duties will be the responsibility of the customer.

WITHDRAWAL

In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products.

Returns must be made in their original condition (packaging, unworn, unwashed product, labels still attached to the product, accessories). In this context, your responsibility is engaged. Any damage suffered by the product may be likely to void the right of withdrawal.

The Buyer will inform the Company Les Cocottes Pimp Ton Style of his decision to withdraw by sending him, before the expiration of the aforementioned period, an email to help@lescocottespimptonstyle.com or by using its returns processing platform.

For orders in mainland France, a prepaid return label will be sent to the customer so that they can return the item(s) that do not suit them. A flat rate of €5.90, linked to the postage of this return, will be deducted from the reimbursement of the products.

Return costs are the responsibility of the customer for orders outside mainland France. The company Les Cocottes Pimp Ton Style does not cover any customs fees.

In the event of exercising the right of withdrawal, the company Les cocottes Pimp Ton Style will reimburse the sums paid, within a few days following receipt of your package. Les Cocottes Pimp Ton Style will make the reimbursement using the same payment method as that which was used to pay for the order.

Returns can be made via our dedicated platform: Retours.lescocottespimptonstyle.fr and must then be sent to the following address:

BURLAT GROUP LES COCOTTES PIMP TON STYLE - RETURNS

910 rue de Cantaranne - ZI de Cantaranne

12850 Onet-le-Château

FRANCE​

AVAILABILITY

Our products are offered as long as they are visible on the website www.lescocottespimptonstyle.com and while stocks last.

If a product is unavailable after placing your order, we will inform you by email. Your order will be automatically canceled and the payment credited back to your bank account.

DELIVERY

The products are delivered to the delivery address indicated during the order process, within a time indicated on the order validation page. If the item is in stock, the package is shipped within 2 to 4 days (excluding weekends, public holidays and launch periods).

In the event of a shipping delay, an email will be sent to you to inform you of a possible impact on the delivery time indicated to you.

If the package is damaged during collection, please refuse it or have it notified in order to obtain a refund in the event that one of the products is defective.

RETURNS, EXCHANGES, REFUNDS

For products in stock and immediately available, returns must be made within 14 working days of receipt.

The customer's product(s) must be returned in their original packaging(s), unworn, unwashed and with the label still attached to the latter.

Returns must be made via our dedicated platform: www.entreprises.lescocottespimptonstyle.fr.

For orders in mainland France, a prepaid return label will be sent to the customer so that they can return the item(s) that do not suit them. A flat rate of €5.90, linked to the postage of this return, will be deducted from the reimbursement of the products.

For orders outside mainland France, return costs are the responsibility of the customer. The package will be sent to the following address:

BURLAT GROUP LES COCOTTES PIMP TON STYLE - RETURNS

910 rue de Cantaranne - ZI de Cantaranne

12850 Onet-le-Château

FRANCE​

 

WARRANTIES AND LIMITATIONS OF LIABILITY

​The liability of Les cocottes pimp ton style with regard to any product purchased on the site is strictly limited to the purchase price of the latter.

Les Cocottes Pimp Ton Style in the online sales process is only bound by an obligation of means; it cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, viruses, interruption of service, or other unintentional problems. All our products benefit from legal guarantees, provided that their use has been normal and that the maintenance advice has been followed.

LEGAL GUARANTEE AND COMPLIANT DELIVERY

In accordance with Article L217-4 of the Consumer Code, the seller delivers goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for defects in conformity resulting from the packaging, assembly instructions or installation when this has been his responsibility by the contract or has been carried out under his responsibility.

In application of article L217-5 of the Consumer Code, the good complies with the contract:

1° If it is suitable for the use usually expected of similar goods and, where applicable:

- if it corresponds to the description given by the seller and has the qualities that the seller presented to the buyer in the form of a sample or model;

- if it presents the qualities that a buyer can legitimately expect having regard to the public declarations made by the seller, by the producer or by his representative, in particular in advertising or labeling;

2° Or if it presents the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.

Legal guarantee against hidden defects

In accordance with Article 1641 of the Civil Code, the seller is bound by the guarantee for hidden defects in the item sold which make it unfit for the use for which it is intended, or which so reduce this use, that the buyer would not have acquired it, or would have only given a lower price, if he had known them.

In the event of legal guarantee of conformity action:

- The action resulting from the lack of conformity is prescribed by (2) two years from the delivery of the good (Article L217-12 of the Consumer Code).

- In the event of a lack of conformity, the buyer chooses between repair and replacement of the goods. However, the seller may not proceed according to the buyer's choice if this choice results in a cost that is manifestly disproportionate with regard to the other method, taking into account the value of the goods or the importance of the defect. He is then required to proceed, unless impossible, according to the method not chosen by the buyer. (Article L217-9 of the Consumer Code)

- Defects of conformity which appear within a period of (24) twenty-four months from delivery of the goods are presumed to exist at the time of delivery, unless proven otherwise. (Article L217-7 of the Consumer Code).

The legal guarantee of conformity applies independently of the commercial guarantee granted by Les Cocottes Pimp Ton Style at the end of article 8 of these general conditions of sale.

In the event of implementation of the guarantee against hidden defects:

- The buyer has the choice of returning the item and having the price refunded, or keeping the item and having part of the price returned, as it will be arbitrated by experts (Article 1644 of the Civil Code).

- Action resulting from redhibitory defects must be brought by the purchaser within (2) two years from the discovery of the defect (Article 1648 paragraph 1 of the Civil Code).

In order to implement these guarantees, the product must be returned, in its original packaging, in its original condition, new, unworn, unwashed, with the references of the initial order and copy of the complaint to the head office. social network of Les Cocottes Pimp Ton Style, after sending an email indicating the reason for returning the product to help@lescocottespimptonstyle.com

 

INTELLECTUAL PROPERTY

All elements of the site www.lescocottespimptonstyle.com are and remain the intellectual and exclusive property of the company Les Cocottes Pimp Ton Style. No one is authorized to reproduce, exploit, redistribute or use for any reason whatsoever, even partially, elements

of the site whether they are software, visual, or audio. Any simple or hypertext link is strictly prohibited without written agreement from the company Les Cocottes Pimp Ton style.

PERSONAL DATA

As a merchant site, we collect a certain amount of information necessary to process orders.

All this information is treated with the greatest confidentiality.

In accordance with the “Informatique et Libertés” law of January 6, 1978, you benefit from a right of access, rectification,

modification and deletion of data concerning you.

You can exercise this right by sending us a letter to the following address or by email:

Email: help@lescocottespimptonstyle.com

You can still modify your personal contact details from your customer area by logging in using your email and password.

APPLICABLE LAW - COMPETENT JURISDICTIONS - MEDIATION

These general conditions of sale and the contractual relations between Les cocottes Pimp Ton Style and the Buyer are subject to French law.

Any dispute relating to the interpretation, execution or termination of these general conditions of sale and/or contractual relations between Les cocottes Pimp Ton Style and the Buyer will be subject to the sole jurisdiction of the French courts, notwithstanding multiple defendants. and/or warranty appeal, even for emergency procedures or precautionary proceedings in summary proceedings or by request. The competent court in the event of a dispute will be that of the defendant's place of residence.

The Buyer is informed of the possibility of resorting, in the event of a dispute resulting from an online purchase, to a mediation procedure.

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